What people think (about your business) is your business. Just ask a business owner who can’t pay salaries because consumers or clients decided to do business with a company that offers a similar product or service but at a higher price point. Why on earth would they do that? It’s incomprehensible, right? Well, have you asked them why? Remember, price is only one of the factors people consider before making a purchase or booking a service. Taking time to understand the people